Our approach
Giga Rental System is built for rental operators who trust us with catalogs, customer records, and payments. We design for least privilege, tenant isolation, and the assumption that credentials leak — then we make that leak as useless as we can.
Infrastructure
Production runs on reputable cloud providers. Access to infrastructure is limited to people who need it for operations, and is reviewed when roles change. We keep environments separated so experiments do not sit on customer data.
Encryption
Traffic is encrypted in transit with TLS. Sensitive secrets are stored encrypted at rest. Passwords are hashed with a modern one-way algorithm — we cannot read them back, and we will never email you your password.
Access control
Product access is role-based. Tenant admins invite their own team. Platform (SaaS) admin tools are separate from tenant workspaces. We support stronger sign-in (including two-factor authentication) for administrative accounts.
Tenant isolation
Each rental business is a tenant. Queries and APIs are scoped to the authenticated tenant so one operator cannot read another operator’s bookings, customers, or settings.
Payments
Card payments are processed by Stripe and PayPal. GRS does not store full card numbers. Refunds, deposits, and payouts follow those providers’ rails and your tenant configuration.
Monitoring and backups
We monitor availability and errors, keep backups of production data, and test that we can restore. No backup is a substitute for you exporting your own records if you leave the platform.
Vulnerability reports
If you believe you have found a security issue, email hello@gigarental.com with enough detail to reproduce it. Please do not publicly disclose the issue until we have had a reasonable chance to fix it. We will acknowledge good-faith reports.
Your responsibilities
Use strong unique passwords, keep invited users current, and treat API keys like production secrets. You are responsible for how you configure your storefront and who you grant access to.
Contact
Security questions: hello@gigarental.com.